Our Customer Care is available Monday through Friday 9:00 AM-4:00 PM CT via email, or messenger. We will respond to you within 2-3 hours during our normal business hours. We will respond on evenings, weekends, and holidays within 12-24 hours. We do have a business phone number and you are welcome to leave us a voice message, but please be advise that our voice messages are only checked every 2-5 business days. The quickest way to reach us is by email or messenger.